Security awareness by online banking users in Western Australian of phishing attacks

Phishing involves sending e-mails pretending to be from the legitimate financial institutions to recipients and asking for personal information such as username and password. It also redirects network traffic to malicious sites, deny network traffic to web services, and modify protection mechanisms in the targeted computer systems. Consequences of successful attacks can include identity and financial losses, and unauthorised information disclosure. The purpose of this study was to investigate the experiences of Western Australian bank users in using online banking. The study considered the relationship between the background of the Western Australian bank users and their experience in using online banking security. The research analysed phishing through case studies that highlighted some of the experiences of phishing attacks and how to deal with the problems. Emphasis was placed on knowledge of phishing and threats and how they were actually implemented, or may be used, in undermining the security of users’ online banking services. The preferences and perspectives of Western Australian bank users about the deployment of online banking security protection and about future online banking services, in order to safeguard themselves against phishing attacks, are presented. The aim was to assist such Australian bank users through exploring potential solutions and making recommendations arising from this study. Research respondents had positive attitudes towards using online banking. Overall, they were satisfied with the security protection offered by their banks. However, although they believed that they had adequate knowledge of phishing and other online banking threats, their awareness of phishing attacks was not sufficient to protect themselves. Essentially, the respondents who had experienced a phishing attack believed it was due to weak security offered by their banks, rather than understanding that they needed more knowledge about security protection of their personal computers. Further education is required if users are to become fully aware of the need for security within their personal online banking

Review of Browser Extensions, a Man-in-the-Browser Phishing Techniques Targeting Bank Customers

Initially, online scammers (phishers) used social engineering techniques to send emails to solicit personal information from customer in order to steal money from their Internet banking account. Data, such as passwords or bank account details, could be further used for other criminal activities. For instance, the scammers may intend to leave the victim’s information behind after they have successfully committed the crime so that the police can suspect the visible evidence as a suspicious criminal. Many customers are now aware of the need to protect their banking details from the phishers by not providing any sensitive information. Recently, phishing attacks have become more sophisticated and targeted to the online banking users. Hence, this paper reviews one form of a current type of phishing attack known as a ‘man-in-thebrowser’. It specifically focuses on the use of browser extensions, including their operational strategies. Techniques to identify, minimize, and prevent this type of attack are considered. Lastly, the author provides specific advice for the bank customers based on her research interests and experience in online banking security

The Phantasm of ATM Withdrawal

Despite the stringent legislation and increased enforcement aimed at combating financial crime, fraud using cash machines remains a public concern. The problem of ATM fraud is happening on a global scale and the ramifications have been felt in Australia. This paper highlights the stratagems of financial crime, in particular of ATM fraud. The abuse of ATMs with intelligent methods used by perpetrators will be discussed. At the same time, the paper will present some global cases of ATM fraud. Finally this paper will illustrate countermeasures and security methods, such as biometrics and premises protections of banks, financial institutions and customers, to mitigate crimes

An Integration Of Programme Evaluation And Action Research On A Preliminary Professional Development Training In Vocational School

A successful professional development initiative, such as a training session, is one of severalstrategies that encourage school staff to gain more knowledge and skills and that enhancework performance. Evaluation is used to assess training achievement compared to theprogramme’s objectives. This study attempts to implement the planning, observation, action,and reflection process for a professional development training programme and to evaluateparticipant satisfaction with the context, input, process, and product of the programme. Datawere collected using in-depth interviews, surveys, and observations. The overall result showedthat participants were highly satisfied with the training programme. However, participantsnoted that the training should have included more time for them to practise and apply lessonslearned from the programme to their real work under the guidance of a mentor. All resultsdemonstrated a possible decision to continue with future training workshops and revealedrecommendations for improving the quality of the programme

The phantasm of ATM withdrawal

Despite the stringent legislation and increased enforcement aimed at combating financial crime, fraud using cash machines remains a public concern. The problem of ATM fraud is happening on a global scale and the ramifications have been felt in Australia. This paper highlights the stratagems of financial crime, in particular of ATM fraud. The abuse of ATMs with intelligent methods used by perpetrators will be discussed. At the same time, the paper will present some global cases of ATM fraud. Finally, this paper will illustrate countermeasures and security methods, such as biometrics and premises protections of banks, financial institutions and customers, to mitigate crimes

Challenges and Future Trends for Thai Education: Conceptual Framework into Action

The challenges and future trends in Thailand in the 21st century are considered from several factors. These include the revolution of Thailand 4.0, digital revolution, 2030 Agenda for the United Nations Sustainable Development Goal 4 (SDG 4) in Quality Education, ASEAN Economic Community (AEC) preparations, workforce’s need, middle-income gap, population aging, deterioration of natural resources due to unsustainable economic growth, and educational quality and management system development. The Office of Education Council proposes a development paradigm shift in the education of Thailand 4.0 toward the 21st century. The primary focus of a new 20-year plan, announced in the National Scheme of Education B.E. 2560-2579 (2017-2036) [1], provides a national capacity building framework into action, regarding educational management, educational opportunity, educational quality, instructional effectiveness, the administration of educational institutions, budget management, and educational development in the competitive era

Challenges and Future Trends for Thai Education: Conceptual Framework into Action

The challenges and future trends in Thailand in the 21st century are considered from several factors. These include the revolution of Thailand 4.0, digital revolution, 2030 Agenda for the United Nations Sustainable Development Goal 4 (SDG 4) in Quality Education, ASEAN Economic Community (AEC) preparations, workforce’s need, middle-income gap, population aging, deterioration of natural resources due to unsustainable economic growth, and educational quality and management system development. The Office of Education Council proposes a development paradigm shift in the education of Thailand 4.0 toward the 21st century. The primary focus of a new 20-year plan, announced in the National Scheme of Education B.E. 2560-2579 (2017-2036) [1], provides a national capacity building framework into action, regarding educational management, educational opportunity, educational quality, instructional effectiveness, the administration of educational institutions, budget management, and educational development in the competitive era